Shipping & payment

Delivery within the continental United States.

Delivery coverage and charges

We ship within the continental United States. Alaska, Hawaii, the US Virgin Islands, Puerto Rico, and other US territories are excluded. Shipping is charged once per order: free to commercial addresses, with or without unloading equipment, and $100 to residential addresses.

Estimated delivery

Estimated delivery is 7–14 business days after order confirmation, depending on location and product availability. Unexpected delays may occur. Business days exclude weekends and public holidays.

Processing and dispatch

Order processing normally takes 1–3 business days. During this period we confirm availability, perform quality assurance, and prepare the part for dispatch. Processing may take longer during holidays or periods of high demand. Business days exclude weekends and public holidays.

Available shipping options

We offer standard shipping within the continental United States. Expedited and international shipping are not available. Alaska, Hawaii, Puerto Rico, the US Virgin Islands, and other US territories are excluded.

Shipping services

Shipping is arranged through FedEx, USPS, or UPS depending on the item and service. Items shipped directly from manufacturers may or may not require a signature. Engines and transmissions may require freight delivery; tell us whether unloading equipment is available.

Damage or missing items

Keep the product, original packaging, and box. Make a detailed list of damaged or missing items. Notify the carrier immediately and contact Big Sky Salvage within 48 hours of delivery. We will coordinate any carrier pickup after receiving the required information. Do not return anything without our written approval.

After an authorized return is received and inspected, we will process a replacement or credit where applicable. Reporting delivery damage is separate from eligibility for the 90-day limited warranty.

Order tracking

Once tracking is available for your shipment, we email the carrier and tracking number. Tracking may take 24–48 hours after shipment to become active.

Correct shipping address

Check your complete shipping address before placing an order. Contact us immediately if an address needs correcting. Incorrect or incomplete addresses can cause delays or delivery failures; changes may not be possible once a shipment is dispatched.

Delivery and acceptance

Inspect the packaging and part on arrival. Note visible damage or tampering with the carrier and contact us within 48 hours about delivery damage. Keep the original packaging and list damaged or missing items. Acceptance of delivery does not by itself waive eligible damage or 90-day warranty claims. Do not return a part without written authorization.

Orders and payment

Checkout submits your order request at the displayed parts price and selected shipping charge. We email an order reference and contact you to confirm the order and arrange payment. No payment is collected on this website at present. We do not request card numbers or CVV through this checkout or contact form. Do not send card details by email.